Accelerence helps executives and leadership teams meet strategic, operational and personnel development goals through coaching directed toward improved individual and team performance.

Our services include: Leadership Development Workshops

Executive Coaching 

The business environment is fast-paced and competitive. Effective leadership is essential to a company's ability to delight customers, engage employees, and drive profit. Strong leaders are adaptive, focused on business objectives, and adept at managing the complexities of people.

What we do.  Coaching is a high-leverage activity that provides individually tailored development targeted at a leader’s specific areas of need. It may be the single most powerful tool in building leaders, enhancing performance, and facilitating teamwork. Accelerence’s coaching objective is to enhance leadership effectiveness in client organizations.

The Accelerence coaching success is based on:

1. Identifying leaders’ strengths and desired areas of improvement

2. Developing action plans that build on strengths and eliminate / mitigate weaknesses

3. Coaching leaders to higher levels of effectiveness

4. Assessing results

Some of the major focus areas where coaching benefits are realized include:

  • Skill development. The coach and the executive may work on developing the executive’s general skills, including boosting strengths and addressing opportunity areas.  For example, the executive may lack empathy with peers, and the coach may help him better understand body language.

  • Career development.  The executive may want to explore career options for  the future. The coach can help him think through possibilities, choose from options, network effectively and develop skills required for future positions.

  • Organizational change.  When a significant organizational change is faced, the executive may lack the experience necessary to contend with change.  The coach can work with him to develop his leadership skills in navigating change.

  • Specific problem resolution. Sometimes the executive may not be effective in a current position or specific situation. The coach can work with the leader in developing one or more management/ leadership competencies, such as communicating vision, team building or delegation. 

  • Executive’s Agenda.  The coach can work with an executive on any personal or organizational concerns that the leader might have in executing his agenda. This could focus on any issues surrounding the executive, such as change and company downsizing.

How we do it.  Executive coaching is designed for an individual's unique needs and circumstances. The process, usually has six major steps:

  1. Contracting. From the onset it is critical that th e
    client and the coach reach a mutual understanding of the coaching process, the expected results, the specific issues, and the time frame of coaching.

  2. Comprehensive Assessment. After engaging in an in-depth dialogue of relevant issues focused on performance improvement, the executive coach will ask the client to complete some assessments or questionnaires. These will provide the client with a better appreciation of himself and will aid in more effective coaching.

  3. Action Planning. The client drives the development of an action plan called an “individual development plan” (IDP).  The focus is on self-insight, motivation, problem solving, skill acquisition, and leadership development.  Individual commitments are confirmed and the approach that will be used to measure the results
    of the coaching process is finalized.  Phases 2 and 3 usually take 2 to 4 weeks.

  4. Action Learning. The coach guides and reinforces the development of leadership competencies outlined in the Individual Development Plan (IDP).  This phase can be a mixture of face to face, telephone and email sessions.  Weekly coaching meetings last from one to three hours. 

  5. Evaluation and Follow-up. An evaluation of the coaching effectiveness is conducted at the completion of the IDP.  This evaluation is based on approach agreed upon in Phase 3. 

  6. Sustaining Success.  The executive decides if he wants to continue with coaching, learn a focused self-coaching approach, or simply continue with their own self-coaching.

The entire process typically takes 5 to 12 months. For a more detailed description of the Accelerence coaching approach, click here.

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Who We Coach.  With our focus on executive coaching, Accelerence looks to support:

  • CEOs and other senior executives who seek a confidential, high-powered professional relationship that will be both challenging and supportive.

  • Senior executives in transition to a new leadership role, e.g. a different functional role.

  • Middle managers being groomed for succession to more senior roles.
  • High potential individuals whose development needs to be accelerated.

  • Valuable players who need to address a specific opportunity difficulty.

  • High-performing executives whose businesses wish to support them through a particularly challenging time, e.g. restructure, downsizing, culture change.

  • Leadership teams - for more information on this growth area, see Leadership Development Workshops.

Benefits of Executive Coaching.  Executive coaching can delivery significant value to the busy executive.

  • Individual coaching allows for immediate, personalized and objective feedback regarding real life situations.  This contrasts with formalized training programs in which executives frequently participate.

  • Coaches provide individual assessments of skills and create game plans for improvement
  • Executive coaching provides a safe environment in which to discuss business issues, organizational problems and leadership challenges.

  • Coaching facilitates critical thinking as the coach acts as a sounding board, providing objective insight and feedback.

  • Coaches constructively challenge executives by asking provocative questions that peers and subordinated wouldn’t dare to ask!

  • Executive advisors help executives develop the courage to make difficult decisions that are typically deferred and neglected.  

Research on Coaching Benefits

According to a study by the International Personnel Management Association, training alone increased productivity by 22.4% while training plus coaching increased productivity by 88%.

Manchester Inc. released the results of a study that quantifies the business impact of external executive coaching. The study included 100 executives. Companies that provided coaching to their executives realized improvements in productivity, quality, organizational strength, customer service, and shareholder value. These companies received fewer customer complaints, and were more likely to retain executives who had been coached. In addition, a company’s investment in providing coaching to its executives realized an average return on investment (ROI) of almost six times the cost of the coaching.

Among the benefits to companies that provided coaching to executives were improvements in:

Coaching Benefits to Businesses

  • Productivity (reported by 53% of executives)

  • Quality (48%)

  • Organizational strength (48%)

  • Customer service (39%)

  • Reducing customer complaints (34%)

  • Retaining executives who received coaching (32%)

  • Cost reductions (23%)

  • Bottom-line profitability (22%)

Reference:  McGovern J, Lindemann M, Vergara M, Murphy S, Barker L and Warrenfeltz R. Maximizing the impact of executive coaching: Behavioral change, organizational outcomes, and return on investment. The Manchester Review, 6,1, 2001.

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Client Testimonials   

"I believe this is a very good process and Kenton draws on a vast amount of knowledge to develop this as well as guide people through it.  There are some tremendous opportunities with this type of program and our company could leapfrog other organizations with its use." – Charlie W.

"This experience is making me a better manager and leader, equipping me to develop those I supervise, and I have never felt anything but encouragement throughout the process.  I am able to listen better, my stress level is reduced, and I have a different outlook for developing those I supervise within a more holistic manner."
– Greg E.

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